Our Industry Experts Lineup
Our Chairperson
SPEAKER
Sridhar Hariharasubramanian
Senior Director
Salesforce
Our Speakers
SPEAKER
Sridhar Hariharasubramanian
Senior Director
Salesforce
SPEAKER
Raman Kumar
Lead Solution Engineer
Salesforce
SPEAKER
Harshavardhan Chauhaan
VP, Chief Marketing & Omnichannel Officer
Spencer’s Retail & Nature’s Basket
SPEAKER
Piyush Jain
Chief Digital & Marketing Officer
Agilus Diagnostics
SPEAKER
Anand Madhavan
VP Product - Service Suite & AI
MessageBird
SPEAKER
Vinay Bhartia
Head-South Aisa
MessageBird
SPEAKER
Vibha Sarin Prabhakar
Chief Experience Officer
Shriram Automall India Ltd
SPEAKER
Ankit Goenka
Senior Vice President & Head Customer Experience
Bajaj Allianz General Insurance Co. Limited
SPEAKER
Sameer Narkar
Founder
Konnect Insights
SPEAKER
Cyril Mohapatra
Senior Vice President and Head of Digital - SDG
IndusInd Bank
SPEAKER
Tariq Mustafa
Senior Vice President & Head - Digital Transformation
Willis Towers Watson India Insurance Brokers Pvt. Ltd
SPEAKER
Nirupam Srivastava
Vice President - CX/AI, Growth, Innovation and Startups
Hero Enterprise
SPEAKER
Nitin Khare
Sr Sales Engineer
AVAYA
SPEAKER
Neeraj Mishra
Digital Learning Consultant- Enterprise India
Adobe
SPEAKER
Yash Mody
Chief Technology Officer
Teknopoint
SPEAKER
Harmeet Kaur
Head Customer Engagement-d2h
DishTV
SPEAKER
Taj Anwar
Vice-president -Customer Service Head, Eastern Region
Vodafone Idea Limited
SPEAKER
Rohit Makhija
Director - Global Community Support
Airbnb
SPEAKER
Arpit Srivastava
Associate Vice President - Customer Experience
Sutherland
SPEAKER
Rohit Lamba
Vice President - Sales & Marketing & Head Branding
Jindal Steel & Power Limited
SPEAKER
Madhur Acharya
Vice President Ecommerce
Lenskart.com
SPEAKER
Shweta Srivastava
Head - IT Applications & Customer Experience
JK Cement
SPEAKER
Dilpreet Singh
Head - CRM Loyalty and Analytics
ITC Limited
SPEAKER
Shantanu Kodesia
Head Operations
Sun Life
SPEAKER
Manisha Wadhwa
Head of Department (Customer Services and Customer Experience)
Tata Power Delhi Distribution Limited
SPEAKER
Shashi Ranjan
Head Of Customer Experience
Dr Lal PathLabs
SPEAKER
Anamika Chatterjee
Head of Retail Customer Service
Hero FinCorp
SPEAKER
Vikram Singh
Head Customer Experience
PVR Limited
SPEAKER
Piyush Joshi
Head Of Product - Platforms & Customer Experience
Policybazaar